Privacy Policy

CBR Products is committed to protecting the personal information of our customers, employees, and business partners in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.

What We Collect

• Name, company name, billing and shipping address

• Email address and phone number

• Order history and account details

• Payment information (processed securely — we do not store card numbers)

• Website usage data via cookies and analytics tools

How We Use It

• To process and fulfill orders

• To communicate about orders, invoices, and account activity

• To improve our website and customer experience

• To comply with tax, regulatory, and compliance obligations (including ECO fee reporting)

We Do Not

• Sell or rent your personal information to third parties

• Use your data for unsolicited marketing without consent

Data Retention

We retain customer records as required by Canadian tax law (generally 7 years) and delete personal data no longer needed for business purposes upon request.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at alisha@cbrproducts.com.