IMPORTANT, New Address: #2110, 1840 Broadway St, Port Coquitlam, BC V3C 2M8

Orders placed online are typically ready within 1 hour. If you have a rush order, please note it in the order notes section and we will do our best to expedite it. You are welcome to pick up your order from our Shipping and Receiving department. Please ensure your order has been confirmed and that you have received your pickup notification email prior to visiting, so we can confirm your order is in stock and ready to go. Thank you for your patience. We can’t wait to welcome you to the new space!

CBR Products ships across Canada and to the United States. Shipping options are selected at checkout.

Shipping Methods

Method Details Notes
Prepaid / Ship to Address Carrier selected by CBR Products Cost calculated at checkout
Own Carrier / Collect Customer provides carrier & account B2B accounts only
Local Pickup 1840 Broadway St, Port Coquitlam Mon–Fri, 7:30am – 4:30pm

 

Processing & Lead Times

Damaged or Lost Shipments

If your order arrives damaged, please document the damage with photos and contact us within 48 hours of delivery at alisha@cbrproducts.com. Claims submitted after 48 hours may not be accepted. For lost shipments, please allow the carrier’s standard investigation period.

Hazardous Materials

Certain products (stains, finishes, coatings) are classified as hazardous goods for shipping purposes. These items may only be shipped via ground transport and cannot be shipped by air. International shipments are subject to additional customs and compliance requirements.